Resident Personal Technology

Resident Tech Help

Friendly support for resident room TVs, Wi-Fi access, streaming devices, tablets, and personal phones.

Support Guidance

Resident tech support is for entertainment and personal technology issues.

Clinical equipment or patient-care-impacting system issues should not be submitted through this page.

This workflow is designed to be straightforward for residents, families, and staff assisting residents.

Resident Personal Technology Request

This request path is for resident entertainment and personal device support. It is intentionally simpler and friendlier.

Resident name

Department

Resident type

Submitted by

Contact name

Callback number

By entering a mobile number, you consent to receive SMS updates from Hamlin Place IT Service Desk.

I agree to receive SMS updates for this request when a mobile number is provided.

Room number / location

Room code guide: 100-199 = North Wing, 200-299 = South Wing, D = door side, W = window side, P = private room.

Device / service

Issue category

Priority

Subject

Description

Optional photo upload

This is a resident personal technology request, not a clinical system issue.